JUJAMA Debuts New User Interface At Leading Luxury Travel Event

Virtuoso, the luxury travel consortium, celebrated its 25th anniversary this August at Virtuoso Travel Week (VTW)—and JUJAMA was there to help the more than 4,000 international attendees connect and engage at this vibrant networking event. JUJAMA has powered the VTW “Travel Exchange” conference platform since 2011, so VTW was a natural choice to debut JUJAMA’s new user interface, available for both desktop and mobile devices.

Customer User Interface

Nadia Dailey, President of JUJAMA, Inc., said, “JUJAMA customizes the user interface for each conference organizer, so while we do offer a platform for conferences of any size or budget, for Virtuoso attendees-luxury travel agents and destination managers accustomed to the best-we were able to provide not only premium research and meeting request capabilities, but also easy personal schedule building, full in-conference social networking, and a feature to manage invitation-only dinners and receptions, including a beautiful HTML invitation that hoteliers and property owners used to reach out to select prospects for those events. JUJAMA’s interface is designed to maximize the productivity of every attendee at a conference”.

The figures bear out that goal. Since 2011, more than 20,000 in-conference meetings have been arranged at VTW using the JUJAMA Platform.

The conference software—populated through the registration system so that every attendee appears effortlessly in the index—allows individuals and companies to make brochures, videos, personal profiles and other promotional information public to conference goers a month before the event.

The information is easy to search, follow and flag as a favorite, so attendees arrive at the venue fully informed and prepared to make the most of every moment. At the conference, JUJAMA allows organizers to push alerts to attendees on their mobile devices for last minute room changes and schedule reminders. There are even informal social networking tools so that old friends can get together for dinner during the conference, keeping in touch in real time on their mobile devices-because JUJAMA knows relationships are what every meeting is really about.

JUJAMA allows organizers to push alerts to attendees on their mobile devices for last minute room changes and schedule reminders. There are even informal social networking tools so that old friends can get together for dinner during the conference, keeping in touch in real time on their mobile devices—because JUJAMA knows relationships are what every meeting is really about.

Virtuoso Travel Week attendees found the new interface easy to use, and a big boost to their efficiency as they worked through the conference panels and receptions.

On-site Support For Organizers And Attendees

Dave Bialkowski, Director of Client Relations for JUJAMA, attended VTW to provide on-site support for conference organizers and attendees-service JUJAMA offers as an option to each conference it serves-and reported that users were delighted with the looks and functionality of the platform.

“I had so many attendees tell me ‘The platform just gets better and better every year!’” Dave said. “One attendee posted to the in-conference social feed a couple weeks before the event to say ‘Love Travel Exchange! [the JUJAMA platform as branded for VTW] I have made several good contacts already. I requested 10 appointments so far in Cruise Café and am looking forward to hearing back from these.'”

The VTW organizers were also pleased with the capabilities of the JUJAMA Platform. David Hansen, CFO and SVP of Virtuoso Events, said, “We worked collaboratively with JUJAMA from Day 1, and together crafted a customized solution that exceeded not only my expectations but, more importantly, those of our very demanding customers. The JUJAMA Platform and team played a strong role in the overall success of our conference.”

JUJAMA will continue to roll out the new user interface features, customized according to each event’s needs, at additional conferences this fall and winter.